Research, industry writing, and talks by Brandon Ernst: technology founder working on AI policy and digital finance.https://brandonernst.com/en-ushttps://www.youtube.com/watch?v=ox98hK7XKU8https://www.youtube.com/watch?v=ox98hK7XKU8Interview with Ganga Kafle on how Freemius serves independent WordPress software businesses.Wed, 10 May 2023 00:00:00 GMTtalkGo with WP podcasthttps://freemius.com/blog/paid-customization-plugins-themes/https://freemius.com/blog/paid-customization-plugins-themes/How to handle feature requests without letting custom work quietly take over the business.Wed, 17 Feb 2021 00:00:00 GMTindustryFreemius Bloghttps://freemius.com/blog/how-wordpress-plugin-developers-make-money/https://freemius.com/blog/how-wordpress-plugin-developers-make-money/How commercial WordPress plugins earn revenue, and what developers can realistically expect to make.Wed, 06 Jan 2021 00:00:00 GMTindustryFreemius Bloghttps://freemius.com/blog/first-time-user-experience/https://freemius.com/blog/first-time-user-experience/Designing the first few minutes after installation, which is when most users decide whether to keep a plugin.Wed, 28 Oct 2020 00:00:00 GMTindustryFreemius Bloghttps://freemius.com/blog/recommending-bundling-plugins-themes/https://freemius.com/blog/recommending-bundling-plugins-themes/How plugin and theme shops cross-recommend and bundle each other’s products.Wed, 26 Feb 2020 00:00:00 GMTindustryFreemius Bloghttps://asia.wordcamp.org/2020/session/its-not-about-you-its-about-your-customers-building-a-successful-plugin-or-theme-business/https://asia.wordcamp.org/2020/session/its-not-about-you-its-about-your-customers-building-a-successful-plugin-or-theme-business/A session on making product and marketing decisions around customers. No recording exists.Fri, 21 Feb 2020 00:00:00 GMTtalkWordCamp Asia 2020https://freemius.com/blog/strong-customer-authentication/https://freemius.com/blog/strong-customer-authentication/What PSD2’s Strong Customer Authentication rules mean for plugin shops selling online, and what changes at checkout.Tue, 17 Sep 2019 00:00:00 GMTindustryFreemius Bloghttps://freemius.com/blog/support-service-plugin-theme-business/https://freemius.com/blog/support-service-plugin-theme-business/The case for and against outsourcing customer support at a plugin or theme business.Wed, 05 Jun 2019 00:00:00 GMTindustryFreemius Bloghttps://freemius.com/blog/social-proof-plugins-themes/https://freemius.com/blog/social-proof-plugins-themes/Where reviews and install counts belong on a plugin sales page, and why they move checkout.Wed, 22 May 2019 00:00:00 GMTindustryFreemius Bloghttps://doi.org/10.1504/IJPP.2014.059564https://doi.org/10.1504/IJPP.2014.059564In 39 conflict-affected countries, UN peacekeeping did not raise GDP growth but raised the level of GDP per capita by 1.08–1.92%.Tue, 13 May 2014 00:00:00 GMTpeer-reviewedInternational Journal of Public Policy